Refund Policy
Last updated: January 23, 2026
This Refund Policy applies to purchases of the Bober desktop application provided by Bober Cloud Solutions, operated by Pavel Cherkashin, based in Kraków, Poland.
1. Refund Eligibility
You are entitled to request a refund within 14 days from the date of purchase, in accordance with EU consumer protection laws, provided that:
- The request is submitted within the 14-day period
- The license has not been abused, shared, resold, or used fraudulently
2. How to Request a Refund
To request a refund, contact us at:
Please include your purchase confirmation or license information.
3. Refund Processing
- Approved refunds will be issued using the original payment method where possible
- Processing times may vary depending on the payment provider
4. Non-Refundable Cases
Refunds may be denied if:
- The refund request is made after 14 days
- The license was shared, resold, or abused
- Fraudulent activity is detected
This does not affect mandatory consumer rights under applicable law.